OUR SERVICES

Our full spectrum of safe, and reliable quality services positively impact our customers, community, our teams, and their families.

We believe in quality without compromise, and resolve quality issues more efficiently, and accurately, than anyone else by holding ourselves to a documented, higher standard.

Our quality solutions are proven, reliable, cost effective and provide our customers with peace of mind by knowing their production, timelines, and reputation are safe from non-conformities, downtime, and recalls.

ISS Quality Support Services

QA SERVICES:
MANUFACTURING

  • Quality Engineering
  • Supplier Development
  • Quality Strategy Planning/Risk Reduction
  • Auditing
  • Training
  • Process Development
  • Fractional Outsourced
    Services: QM/QE/QT/QI/
    Quality Department
QC SERVICES:
MANUFACTURING
  • Inspection
  • Sorting
  • CS1/CS2 Containment
  • New Product Launch
  • Safe Launch
  • In-Line Quality Control
    Inspection/Inspectors
ONSITE REPRESENTATION/
LIAISON:
  • Available On-Demand
  • No Retainer Fees
  • Trained to Know your Parts and Processes
  • Manages Supplier Relationships
  • Onsite Issue Resolution

Inspection, Sorting, and Containment

PROACTIVELY (QA)

Inspecting and sorting your materials/parts prior to production. Benefits include:

Improved Quality Lowers Costs
Reduces the incidence of producing parts that don’t meet quality standards.

Better Products
Using inspected parts can lower the costs of goods, labor, and recalls.

Higher Customer Satisfaction
Consumers are loyal to quality products that are consistent, reliable, and safe.

Timing
Helps keep schedules running smoothly, avoids downtime/delays to production.

Standards
Follows ISCA, ISO, and ASNT to help you meet all requirements and standards.

REACTIVELY (QC)

Being brought in after a quality issue has been realized. Strategy includes:

Rapid Response
After reaching out to ISS, we can usually have a team in your facility within 24-hours.

Situational Awareness
ISS works with you to identify/define the short term needs and the long term goals.

Inspect/Sort/Contain
Inspects, sorts out defective materials and keeps them from production.

Determine Cause – Resolve Issue
Reviews the entire workflow, identifies cause(s) of defect(s), then manages those issues at the root level.

Onsite Liaisons are your First Line Response Team to staying ahead of quality issues.

Available On-Demand
You determine when and how we provide our quality services.

No Retainer Fees
Cost effective. No overhead, and you only pay for services performed.

Trained to Know your Parts and Processes
Monitoring your products and processes helps minimize the risk of quality issues occurring and keeps production on schedule.

Onsite Issue Resolution
If quality issues arise, they are resolved quickly, and risk is mitigated to keep them from turning into large scale problems.

Manages Supplier Relationships
Maintains strong relationships, and effective partnerships between all stakeholders. Improves communication and collaboration for more successful outcomes.