ABOUT US
ISS is a global leader in Quality Solutions, helping manufacturers optimize performance and reduce risk through reliable and transformative quality management services.
ISS Vertical QA/QC Solutions help companies achieve their optimum levels of quality.
We resolve quality issues more efficiently and accurately than anyone else by holding ourselves to a documented, higher standard.
Our quality solutions are proven, reliable, cost effective and provide our customers with peace of mind by knowing their production, timelines, brand, and reputation are safe from non-conformities, downtime, and recalls.
ISS has a legacy of excellence – Over 20-years of maintaining an average visual inspection score of >99%, versus the statistical average of only 85%.
Our proven, process-driven services help keep people safer and products more reliable.
We are driven by our passion to always be the best, not just within the industry, but in everything we do – even when no one is looking.
That’s the ISS Difference!
I.S.C.A. (Inspection Sorting Containment Association)
I.S.C.A. is the standard that was developed to enhance quality in manufacturing by improving personnel selection, qualification criteria, and training.
Adopting and using this standard is a strategic decision aimed at enhancing quality control inspections, sorting, and containment operations.
The primary objectives of this standard are to:
- Improve quality in manufacturing.
- Enhance the accuracy of quality control inspections.
The benefits include:
- Improved quality control.
- Reduced defective product pass-through.
- Increased customer satisfaction.
Click the logo to view/download a copy of our ISO 9001-2015 Certificate.
ISO 9001:2015 Registered
For ISS, this is more than just a certification. It’s the foundation of our processes and procedures, ensuring that our customers receive proven, process-driven solutions to their quality issues.
We also adhere to the quality management principles, which include:
- Relationship Management
- Customer Focus
- Evidence-Based Decision Making
- Leadership
- Engagement of People
- Improvement
- Risk Management
- Process Approach
ASNT (The American Society for Nondestructive Testing)
ISS adheres to ASNT standards, guidelines, and recommendations. Nondestructive testing (NDT) is the process of inspecting, testing, or evaluating materials, components or assemblies for discontinuities, or differences in characteristics without destroying the serviceability of the part or system. Meaning, when the inspection is completed, the part can still be used.
Customer Testimonials
“Thanks again for the great job and response to our request. I can’t tell you how much we appreciate the quick response with limited information. ISS is to be commended for their service to STI. It is a pleasure to do business with ISS. Thanks.”
“Your team rocks as always. Thanks for the support!”
“I really appreciate the effort you and your associates put in to helping us achieve and improve.”
“Thank you for working with our team for more than 6 months and pulling this rather complex, and at times very difficult, process off on very short notice. The flexibility and readiness of ISS was and is very much appreciated. You were able to assist us during a very critical time for us and supported Florence 24/7 which deserves a lot of recognition and credit to you personally as well as to your organization. Thank you on behalf of the team here in Florence and on behalf of our customers in NAFTA and China.”
“Thank you for the support while at Stabilizer Bars. I really did enjoy working with the crews and leads that were here. Very good team!”
“ISS has done an on-site sort for TKPE at our customer Whirlaway and did a super job. Overall, things were well organized, on time, and we have been kept informed every day.”
“I.S.S. takes care of my warehousing and sorting needs. I call I.S.S. and I don’t have to worry about anything from that point on, they get the job done and give me the details and results.”
“I.S.S. consistently responds to our call when our sorting needs are crucial. Their response time to first sort has always been under two hours, yet they are an hour away. They keep us running smoothly when under duress.”